In this article from The MJ, the concept of the “difficult box” explores how organisations particularly in local government can fall into the habit of labelling complex challenges as too hard to tackle.
The piece highlights how this mindset can limit innovation and progress, with issues being sidelined rather than addressed. Instead of avoiding complexity, leaders are encouraged to confront it directly, using collaboration, fresh thinking, and a willingness to challenge established approaches.
Ultimately, the article argues that many of the most pressing problems facing organisations today require a shift in mindset—from avoidance to curiosity and problem-solving. By “opening the difficult box,” organisations can unlock new opportunities, drive improvement, and deliver better outcomes.
Read the full article here